daka77's Privacy Policy — Your Information Is Safe With Us
We place the highest priority on protecting your personal information. With SSL encryption and strict security measures, every piece of your information is fully protected.
daka77, as a trusted online gaming and sports betting platform, is fully committed to protecting your privacy. In this privacy policy, we explain in detail what types of information we collect, how that information is used, who it may be shared with, and how you can maintain control over your information. By using our platform, you can be assured that every piece of your personal information is stored and managed according to the highest security standards.
Table of Contents
Types of Information Collected
daka77 collects various types of information to ensure a safe and smooth gaming experience for you. The collected information is used only for designated purposes, and no unnecessary information is collected.
Personal Identity Information
- Full name
- Date of birth (for age verification)
- National ID number or passport number
- Current address and postal code
- Email address
- Mobile number
Financial and Payment Information
- bKash, Nagad, or Rocket account number
- Bank account details (where applicable)
- Transaction history and amounts
- Deposit and withdrawal dates and times
- Type of payment method
Gaming Activity Information
- Play history and session data
- Bet amounts and results
- Preferred game categories
- Bonus and promotion usage details
- VIP tier and points information
Technical Information
- IP address and device type
- Browser information and operating system
- Session duration and page visit data
- Login time and location information
- Cookies and local storage data
Methods of Data Collection
We collect your information through various sources and methods. Each method is fully transparent and carried out on the basis of your consent.
Direct Data Collection
When you register on the daka77 platform, the information you provide directly is collected. This includes information you submit when creating an account, adding a payment method, and during the KYC (Know Your Customer) verification process. Information from your communications with our customer support team may also be stored.
Automatic Data Collection
When you use our platform, certain technical information is collected automatically. This includes your device information, browsing patterns, and your interactions with the platform. This information is used to improve the security and performance of the site.
Collection via Third Parties
In some cases, information may be collected from trusted third-party verification services for the purposes of identity verification and fraud prevention. This is done solely to ensure the security of your account and legal compliance.
Purpose of Data Use
daka77 uses collected information only for specific and lawful purposes. We never use your information unnecessarily or for any purpose that could harm you.
Account Management and Verification
Information is used to create, manage, and secure your account. Age verification and identity confirmation are part of our responsible gaming policy. All users must be at least 21 years of age.
Payment Processing
Financial information is used to correctly process your deposits and withdrawals. This information is essential to keep transactions secure via bKash, Nagad, Rocket, and bank transfer.
Customer Support
Our 24/7 live chat support team uses your account information to resolve issues and provide assistance. This ensures fast and effective support.
Fraud Prevention and Security
We monitor continuously to protect your account and the platform from unlawful activity. The goal is to detect and prevent suspicious transactions and activity.
Personalized Experience
By analyzing your preferences and playing habits, we provide you with more relevant games, offers, and promotions. This makes your overall gaming experience more enjoyable.
Legal and Regulatory Compliance
Storing and processing certain information to comply with applicable laws and regulations is legally mandatory. This includes Anti-Money Laundering (AML) and KYC processes.
Data Sharing and Disclosure
daka77 never sells your personal information or shares it with third parties without permission. However, sharing information may be necessary in certain specific situations.
Service Provider Partners
Limited information may be shared with trusted service providers for payment processing, identity verification, technical support, and customer service. These partners operate under strict confidentiality agreements and may only use information for designated purposes.
Legal Requirements
Information may be disclosed to authorities in the case of a court order, a lawful request from an investigative body, or obligations under applicable law. In such cases, we always disclose only the minimum information necessary.
Business Restructuring
In the event of a company merger, acquisition, or other business restructuring, user information may be transferred. In such cases, you will be notified in advance and this privacy policy will remain in effect.
With Your Consent
For any sharing of information beyond the situations described above, we will always obtain your explicit consent.
Data Storage and Security
We use the highest industry-standard security technologies to protect your information. Details about our security measures are provided below.
SSL Encryption
256-bit SSL encryption is used for all data transfers.
Firewall Protection
Advanced firewalls and intrusion detection systems are active at all times.
Access Control
Staff access to information is strictly controlled and logged.
Data Backup
Regular secure backups are maintained to ensure data integrity.
Data Retention Period
All information is retained for as long as your account is active. Even after an account is closed, certain information may need to be retained for a specific period in accordance with legal obligations. Financial transaction records are generally retained according to applicable legal time limits. Beyond that, unnecessary information is securely deleted.
Cookies and Tracking Technologies
daka77 uses cookies and similar tracking technologies for the proper operation of the platform. Here we provide details about the use of these technologies.
Essential Cookies
These cookies are essential for the basic operation of the platform. They are used to maintain login sessions, perform security checks, and remember language preferences. Disabling these cookies will prevent the platform from functioning properly.
Functionality Cookies
These cookies remember your preferences and settings so you do not have to set them up again each time you log in. They make your experience easier and more personalized.
Analytics Cookies
Analytics cookies are used to monitor and improve the use of the platform. This information is collected in a completely anonymous form and is not used to identify any individual. You can manage cookies in your browser settings.
Managing Cookies
You can delete or disable cookies at any time by going to your browser settings. However, please be aware that disabling essential cookies may prevent you from using some important features of the platform. You are free to change these settings at any time according to your preference.
Third-Party Services
daka77 uses certain trusted third-party services to operate the platform. It is important for you to be aware of these services.
Game Providers
Our platform features games from various well-known game developers including Pragmatic Play, Evolution Gaming, JILI, PG Soft, and Spribe. Limited technical information may be transmitted to the relevant game provider's servers to operate these games. However, your personally identifiable information is not disclosed to them.
Payment Gateways
For processing transactions via bKash, Nagad, Rocket, and bank transfer, the respective payment service's own privacy policy will apply. We share with payment service providers only the information necessary to complete a transaction.
Regarding External Links
If our platform contains links to any third-party sites, daka77 is not responsible for the privacy policy of those sites. It is recommended that you read the privacy policy of any external site before visiting it.
Your Rights
daka77 respects your data rights. All of your rights are detailed below.
Right to Access Information
You can find out at any time what information we are storing about you. You can contact our support team to request details of the information stored about you.
Right to Correct Information
If any of your information is incorrect, you can request a correction. We will update the correct information promptly.
Right to Delete Information
Where there is no legal obligation, you can request that your information be deleted. After an account is closed, information will be permanently deleted after the applicable legal time limit has passed.
Right to Object to Processing
You can object to the processing of your information for specific purposes. In such cases, we will give your objection due consideration.
Right to Data Portability
You can request to receive your information in a common format. This ensures you maintain control over your personal information.
Right to Withdraw Consent
You can withdraw consent at any time for information processed on the basis of your consent. However, this will not affect any processing that took place prior to the withdrawal.
Privacy of Minors
Restrictions for Those Under 21
daka77 is strictly a platform for individuals aged 21 and above. We do not knowingly collect or store information from anyone under the age of 21.
Age verification during registration is mandatory. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
If a parent or guardian believes their child has fraudulently created an account, please contact us immediately at [email protected].
Changes to This Policy
Process for Policy Changes
daka77 reserves the right to amend this privacy policy as needed. For any significant changes, we will display a notice on the platform and the "Last Updated" date at the top of the policy will be updated.
Continued use of the platform after changes have been made will be considered as your acceptance of the new policy. We therefore recommend visiting this page regularly to read the latest policy.
Notification of Important Changes
If there is any fundamental change to the way your information is used, we will send a notification to your registered email. This ensures you are always fully informed about how your information is being used.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, please get in touch with us. Our privacy team will respond promptly to every request.
Live Chat Support
Get instant assistance through our 24/7 live chat support. Our team is ready to help you in Bengali on any privacy-related matter.
Contact by Email
For detailed privacy-related requests or data deletion applications, send an email to:
Related Policies
See the links below to learn about our other policies and terms.